Returns & Exchanges
At Zebra Pen, we stand behind the quality of our writing instruments and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused items in their original packaging within 30 days of delivery.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack the items in their original product packaging to ensure they are not damaged during transit.
Ship Items Back
Print the provided prepaid shipping label and drop your package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, a refund will be issued to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing